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Automate Tasks, Personalize Experiences
Transform business with AI
CX Genie is your AI-powered custom engine that delivers
Build your free AI chatbot in seconds. Just enter your website.
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See how CX Genie works
Create intelligent chatbots that automate processes, personalize interactions, and unlock the power of AI - without the complexity.
Trusted by 10,000+ customers globally
Who is CX Genie for
Customer Service Teams
Struggling with high contact volumes and repetitive inquiries? CX Genie empowers you to automate FAQs, offer 24/7 support, and personalize interactions to delight customers and free up your team's time.
E-commerce and Retail Businesses
Want to engage customers, provide real-time assistance, and offer product recommendations? CX Genie helps you personalize the buying journey, boost sales, and build brand loyalty with AI.
Marketing and Sales Teams
Looking to improve lead generation, qualify prospects, and nurture relationships? CX Genie lets you capture valuable customer data, answer questions instantly, and convert leads into sales with interactive chat experiences.
Financial Services
Need to provide personalized communication, offer advice, and streamline account management? CX Genie helps you answer customer inquiries 24/7, address concerns, and build trust.
Technology and Software Startups
Want to gather product feedback, prioritize feature requests, and engage directly with users? CX Genie allows you to collect valuable insights, automate support interactions, and improve your product roadmap.
CX Genie for smarter interactions
Auto-Learning & Human-Powered Improvement
Effective Communication, Naturally
Feedback Loop for Success
Intent Detection & Personalized Messaging
CX Genie is your all-in-one chatbot solution
Every interaction matters. Manage, analyze, and personalize your chatbot ecosystem efficiently with CX Genie
Easy to use workspace
Everything you need to manage your chatbot easily accessible in one place.
View real-time performance in your dashboard
Manage all bots in one place
Jump into live chats
Build custom message flows
Manage customers & tickets
Multiple data sources
Enrich and train your chatbot with diverse information types. Multiple data sources ensure the chatbot provides accurate and comprehensive responses
Upload URLs, FAQs, Documents, and more
Train on rich content
Supporting multimedia interactions
Hybrid model
Blend the best of both worlds. Combine AI and real human conversation at any time for personalized support.
Human touch meets automation
24/7 availability
Data-driven decisions
Message flow builder
Build dynamic chatbot conversations that feel human, not robotic. Design personalized, interactive and unique conversation paths based on customers choices, ensuring they get the answers and support they need. No coding required.
Map the journey and build branching conversations
Visualize the flow with drag-and-drop interface
Personalize at every turn (branching logic & conditional responses)
Collect feedback
AI recommendations
Chatbot agents learn and respond in real-time. Imagine your customers feeling seen, heard, and understood. That's the power of AI recommendations in action.
AI auto reply and suggestions
Proactive engagement, every time
Reduce support tickets & boost conversions
Your favorite platforms, integrated
Easily integrate your chatbot with your chosen platforms. And stay tuned, more CX Genie integrations coming soon.
Messenger,
Wordpress,
Shopify,
Google Sheet and more
Let us know what integrations you need at
[email protected]
Technical integrations made easy
Deeply integrate AI into your applications with:
Plans that fit your need
Annually (Save up to 16%)
Basic
Quadruple the conversation limit when using your own key
Premium
Quadruple the conversation limit when using your own key
Pro
Quadruple the conversation limit when using your own key
Enterprise
Quadruple the conversation limit when using your own key
See what clients say about us
I'm replacing several complex software and server expenses, such as: Flowise, Botpress, Typebot, N8N, VPS, GPT 4, among others, with just one software that does all this integrated and easy without any code.
Another important point for my evaluation is the attention and quick feedback given by the developers. The support is excellent and they welcome our suggestions for improvements. I recommend that they remain that way.
I'm excited about the upcoming product updates and see potential for it to be the best AI-powered LLM and support tool for sure.
1. Seamless integration between human agents and AI agents.
2. Educating the AI based on human agents input.
3. Workflows to enhance how the bot interacts with people.
There are still some bugs here and there but on the whole it's a usable product with a lot of potential.
The integration with Facebook Messenger is quick and easy. Customers can directly interact with the bot within Messenger. The CX Genie also has a mobile app which adds convenience, as the support team can receive notifications on the go.
The AI to Human handover feature is something I was looking for and here its done in a very simple way. CX Genie automatically sends a notification to a human agent when there is a complex question that it doesn’t have the answer to, or a message flow can be created to trigger a human agent. Theres a smooth transition from AI to human assistance when needed.
Overall, CX Genie offers excellent value for its price, and I appreciate the ongoing updates and improvements from the CX Genie team.
